This Privacy Policy explains how WakeMeGo collects, uses, stores, and shares information when you use the WakeMeGo mobile application and related services. WakeMeGo is a commute assistance and destination-alert application operated from Kanisseritharayil Perungala PO, Kayamkulam - 690559, India.
1. Information We Collect
Depending on the features you use, WakeMeGo may collect:
- Account information such as your name, mobile number, country code, and sign-in details.
- Trip information such as destinations, routes, wake distance preferences, trusted contacts, and active trip status.
- Location information, including precise location, to track trips and trigger destination alerts.
- Contacts information if you choose to import or select device contacts for trusted contact features.
- Notification tokens and messaging-related identifiers to send app notifications and trip alerts.
- Audio or microphone access only when using voice-related features, such as speech recognition.
- Technical and device information such as app version, device type, operating system, and network state, where available.
2. How We Use Information
We use information to:
- create and manage your account;
- help you plan, start, monitor, and complete trips;
- provide wake alerts and trip-related notifications;
- show ongoing trip tracking and foreground service notifications;
- let you select and notify trusted contacts, where applicable;
- support voice-enabled features you actively use;
- secure the service, detect misuse, and troubleshoot issues; and
- improve app performance, reliability, and user experience.
3. Permissions and Sensitive Data
WakeMeGo may request the following permissions:
- Precise location: to monitor trips and trigger destination alerts.
- Notifications: to send trip updates, active-trip notices, and wake alerts.
- Contacts: to help you choose trusted contacts from your device, only when you use that feature.
- Microphone: for speech recognition or voice-related features, only when you use those features.
- Battery optimization exemption or foreground service access: to help active trip tracking continue reliably while the app is backgrounded.
4. When We Share Information
We may share information:
- with service providers that help operate the app;
- with authentication, cloud hosting, mapping, messaging, and notification providers where required for service delivery;
- with trusted contacts or recipients that you choose through the app; and
- where required by law, legal process, or to protect rights, safety, and security.
We do not sell your personal information as part of WakeMeGo's core app operation.
5. Data Retention
We keep information only for as long as needed to operate the service, maintain security, comply with legal obligations, resolve disputes, and enforce our terms. Retention periods may vary depending on the type of data and the feature involved.
6. Account Deletion and Your Choices
If you created an account, you can request deletion from within the app at Profile > Delete account. You may also contact us by email at [email protected] to request account or data deletion assistance.
You can also control permissions such as location, contacts, notifications, and microphone access from your device settings. If you revoke a required permission, related features may stop working.
7. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
8. Children's Privacy
WakeMeGo is not intended for children without appropriate supervision. If you believe a child has provided personal information in violation of applicable law, contact us and we will review the request.
9. International Use
If you use WakeMeGo from outside India, your information may be processed in jurisdictions where our service providers or systems operate, subject to applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here and update the "Last updated" date above. Your continued use of WakeMeGo after an update means you accept the revised policy to the extent permitted by law.
11. Contact Us
If you have privacy, support, or account-deletion questions, contact:
- Operator: WakeMeGo
- Location: Kanisseritharayil Perungala PO, Kayamkulam - 690559, India
- Email: [email protected]
- Phone: +91 98474 18055
- Privacy contact: Prasobh P
This page is intended to serve as WakeMeGo's public privacy policy for Google Play listing and in-app privacy references.