Frequently Asked Questions
Everything you need to know about trips, alarms, trusted contacts and getting the most reliable alerts from WakeMeGo.
What is Wake Me?
Wake Me is a location-based travel alarm app. Set your destination and the app alerts you when you are getting close, helping you rest or relax during the journey.
How do I create a trip?
Choose your starting point and destination, select your transport mode, set a wake-up distance, and start the trip. Wake Me will monitor your progress toward the destination.
When will the alarm go off?
The alarm is triggered when your device enters the wake-up distance you selected around your destination. Location accuracy and timing may vary depending on GPS, network coverage, and device settings.
Can I choose how early I want to be alerted?
Yes. You can set a wake-up distance for each trip or configure a default distance in Settings. The minimum supported distance is 1000 metres.
Does Wake Me work in the background?
Wake Me is designed to track an active trip in the background. For reliable alerts, allow background location access and exclude the app from battery-saving restrictions.
Do I need an internet connection?
An internet connection may be required for location updates, maps, trip syncing, and notifications. Keep mobile data enabled while travelling for the best results.
What are trusted contacts?
Trusted contacts are people you can associate with a trip. They may receive trip updates or follow your journey when the relevant notification options are enabled.
How many trusted contacts can I add to a trip?
You can add up to 10 trusted contacts as listeners for a single trip.
Will my trusted contacts receive SMS updates?
They can receive SMS updates when SMS updates are enabled for the trip. Standard messaging charges may apply depending on the service and mobile provider.
Can I save a regular journey?
Yes. You can mark a trip as a daily commute, making frequently repeated journeys easier to manage.
Can I save frequently used destinations?
Yes. Use Quick Destinations to save locations such as Home, Work, or School for faster trip creation.
Can I change the alarm behaviour?
Yes. Settings include options for a loud alarm, vibration, repeated alarms, push notifications, persistent notifications, and SMS updates.
Why didn’t my alarm trigger?
Check that location access, background activity, notifications, sound, and mobile data are enabled. Battery-saving settings, weak GPS signals, poor connectivity, or force-closing the app can affect alerts.
Can I cancel an active trip?
Yes. You can cancel an active trip at any time. Relevant trusted contacts may be notified if trip notifications are enabled.
Is Wake Me a replacement for personal safety precautions?
No. Wake Me depends on your phone’s GPS, connectivity, battery, and operating-system permissions. Do not rely on it as your only navigation or personal-safety measure.